Rental Conditions and Terms of Service

How does our rental program work?

 • Rent from anywhere in the 48 contiguous states.

 • Table linens arrive pressed, on hangers, ready to use 3 days prior to your event and you have 2 days after your event to drop off the linens.

 • No laundering, simply place used linens in duffle bags we provide and drop off at any UPS store.

 • Swatch cards available for perfect color matching.

 • Only $125 minimum rental required.

 • Free UPS ground shipping, free returns.

When should linens be reserved?

We suggest six (6) weeks prior to the event. However, last-minute reservations are accepted up to only seven (7) days prior to the event. If it is a "last minute rental reservation", once your rental is placed online, we will check to see if the linens are available and contact you immediately either way. If the last miniute linen reservation can be accepted, there will be a $19.95 late reservation fee charged.

How and when will the linens be delivered?

We will ship U.P.S. for the linens to be delivered to your business, venue, event or home three (3) days prior to the event. In your shipment will also be the prepaid U.P.S. return labels and duffle bags to return the linens. Do not misplace the U.P.S. return labels as there will be a $15. fee to replace the return shipping labels.

How and when do I return the rental?

You have until the 2nd day after the event to have the rentals scanned by U.P.S. and on the way back to us. Do not wash the rental items. Do not return the hangers.

You are responsible for getting the rentals to U.P.S. by the end of the 2nd day after the event. If not, you will be charged an additional week rental.

If the linens are not returned or sent back damaged, replacement fees will be charged. If duffle bags are not returned, a $35 charge per missing duffle bag will be charged.

Any returned linens that upon inspection are damaged or soiled beyond the point of being usable. For example; wax stains, burns and tears will be billed to the rental contract at full retail price for the replacement linen.

Changes to quantity or cancellation

Quantities may be changed, up or down, up until 10 days prior to the event.

Rental reservations may be canceled within 7 days of the reservation having been paid for and the contract signed as long as the event is at least 30 days away. Any other cancelations are subject to a $25. cancellation fee. No refunds will be given for any rental reservation canceled 30 days or less prior to the event.

Will tracking information be provided?

Once the rental has shipped, our shipping department will Email the U.P.S. tracking number.

What happens if my rental linens are delayed in transit or lost?

Among other reasons that we schedule and ship the rentals to be delivered 3 days prior to the event is for this reason. In case there is any U.P.S. delay in delivery. In the case that U.P.S. has lost the rental (this has only happened once), or that tracking shows that delivery is delayed and will not arrive in time for the event, we will send a replacement order, U.P.S. Next Day Air at our expense.

It is the lessee responsibility to track their rental and to inform us if these are delays on the shipment so that we can ship a replacement to arrive on time.

If there are any U.P.S. shipping delays when the rentals are being returned to us, the lessee will not be charged any late fees as long as the rentals were given to U.P.S. and scanned by U.P.S. by the 2nd day after the event.

Do I submit the contract or reserve the linens 1st?

1st order the rentals. Once you complete checkout, Email us the rental contract to cs@premiertablelinens. If the contract is not sent to us when the order is placed, we will Email the contract. Please note that no rental is confirmed until the signed contract is received.

If renting more than once, do I need to fill out a contract each time?

If you are a wedding planner, event planner, a wedding venue or hotel that will be renting for different customers, we just need you to fill out the contract once and for us to keep your credit card information on file. 

Premier Table Linens

Tel : 800 937 1159 OR (305) 424 9209

EMail : customerservice@premiertablelinens.com

Premier Table Linens reserves the right to change and amend the rental contract and the terms and conditions of this agreement as needed and without prior notification.