Shipping Options & Cost | Premier Table Linens
Premier Table Linens takes a lot of pride not only in our products but fast production and shipping as well. We ship via UPS. and USPS. Goods are shipped from either our Florida or New Jersey centers, depending on the items ordered. Purchases placed by 2PM Eastern Standard Time Monday through Friday ship the same day if the product is a shelf item. Non custom printed tablecloths and other linens are manufactured to order and ship within 24 to 48 hours. Large bulk orders or table linen orders that customer have chosen the rolled hem option may require an additional 24 to 48 hours production time. Customer will be supplied a tracking number via email the day or morning after shipment has been collected by the carrier. We do not require a signature for residential delivery. However, it is up to the delivery drivers discretion, if they do not feel it is safe to leave a package at a residence when no one is home, a note will be left with directions on how to receive your order. We do encourage customer that will not be home, if possible, to consider having the goods shipped to your employment instead of home.
We ship to APO/FPO as well as the following Countries;Canada, Australia and the United Kingdom. Only the actual shipping cost is paid to us and buyer is solely responsible for any duties, tariffs, brokerage fees, customs and any other charges imposed by any third party. We are not responsible for any customs related delays.
INCORRECT ADDRESS OR CHANGE OF ADDRESS
Please verify accuracy and for typos on your order before submitting, including the shipping address. If an incorrect address is provided to us and we ship to such address and the package is returned, buyer is responsible for any additional shipping cost incurred to resend the package. If the package is not returned to us by the shipping company, and it was sent to the address customer provided, no replacements will be sent or refund given. If once a package is in transit via UPS and customer needs to change the shipping destination address, UPS will charge us an $11.00 charge per box and customer must pay us this UPS fee before we change, correct an address once a package has shipped as well as any other UPS transit charges if the change is to another State . We will only charge what we are charged by UPS for re-routing a shipment.
SHIPPING CARRIER ISSUES
Premier Table Linens Inc. is not responsible for weather related delays or UPS or Postal Service delays. Customer may not request a refund on products due to UPS or Postal Service delay. If customer paid for expedited shipping (UPS Next Day Air, UPS 2D ay or UPS 3 Day Select or Express Mail) and the package does not arrive on time, we will file a claim with the carrier and issue customer a shipping refund if and when the claim is granted. If a package is lost in transit, Premier Table Linens Inc. will immediately send a replacement order to the customer and not make the customer wait the seven to ten days it takes the carrier to process this type of claim. If a package arrives damaged or opened, it is the customer’s responsibility to immediately notify the driver and to notify our office immediately so we can file a claim.
WHAT LEVELS OF SERVICE ARE OFFERED AND HOW MUCH WILL IT COST
We offer standard shipping as well as all levels of expedited shipping ( 3 Day Air, 2nd Day Air, Next Day Air and Next Day Air A.M. delivery). Expedited order will be bumped up in our production schedule as well. Because of the volume we ship, we have excellent negotiated rates with UPS. To view the different shipping options and cost, after adding all products to shopping cart simply scroll down the page and you will see "Calculate Shipping Cost". Select Country, your State or Province and enter Zip or Postal Code then the "Get Quote" button. You can then select your shipping option and proceed to checkout.
Delivery times for various shipment methods.