Frequently Asked Questions
If you do not see the answer to your question please e mail us by clicking here and we will be pleased to answer any questions you may have.
I'm Having trouble checking out on your website.
Occasionally we have a customer that is experiencing issues with using our website. In order for us to best serve you and solve the problems we need to ask for 2 minutes of your time so we can trouble shoot the problem. Due to changes and advances in Internet security your browser or operating system may be out of date and therefore considered unsecured in today's technology. To this end we have developed this page to help troubleshoot the issues. One of our customer support team will walk you through the process. it takes a couple of minutes and helps all of us have a better online shopping experience. CLICK HERE TO VISIT TROUBLESHOOTING PAGE
Where do I find more information on your custom tablecloth printing?
For Printed product details, artwork specification, cleaning and caring for your printed table covers. Click here for printed FAQ Help.
I Placed my order but didn't get a confirmation email?
Occasionally our system has a hiccup, but more often than not the problem is an incorrect email that has been entered on the online order form. If you have not received a confirmation email, please wait at least 15 minutes as the system may be back logged. Should you still not receive an email please call us at 800 937 1159 Ex1 and we will resolve the issue with you on the phone.
When will my order ship?
Orders placed before 2PM EST are processed the very same day, shipping the same day or within 24 hours of order being received (dependable on manufacturing time and stock level.). Orders ship from either Florida or New Jersey dependable on the products ordered. Custom sizing orders or orders of a large volume may take a little longer to fulfill, your representative will advise you of delivery time frame.
So many table skirt fabrics, which is right for you?
Poly Knit, Poly Premier and Poly Stripe are by far our most popular table skirts. The other fabrics are higher end fabrics for weddings, very special events and for customers wanting an even more impressive table skirt.
Poly Knit table skirts have the look and feel of silk. An inexpensive table skirt good for occasional use such as trade shows, meetings, semi annual event or gathering. Like all our table skirts, Poly Knit is manufactured in the United States and it is a much superior alternative to low cost table skirting than any imported table skirt!
Poly Premier and Poly Stripe table skirts are the biggest sellers for weddings, conventions, displays, special events and any formal occasion. Fine dining establishments, caterers, hotels, resorts, event planners, wedding planners and party rentals love the elegance and durability of the Poly Premier, Poly Stripe and Spun Poly (which is even softer) table skirts.
Which skirting pleat is best for my needs ?
We offer table skirting in two pleat options. Shirred is a gathered pleat and the most popular. Box pleat is more expensive due to the fact that box pleat table skirts are hand made by skilled craftsmen.
So many tablecloth fabrics, which is right for you?
Poly Premier is our biggest sellers but all our tablecloths are very popular, elegant and fashionable. We have tablecloths for every occasion, personal preference and budget. We suggest consumers take the time and read the descriptions for the different tablecloth fabric listings in addition to looking at the pictures of the fabrics. In addition to Poly Premier, we have some beautiful patterns including very well known, prestigious Damask collection to Bombay Pintuck and Duchess both which are hot trends in 2015. Narrow down which fabrics are most appealing to you and then request sample color/fabric swatch cards of these fabrics.
Do we offer any additional discounts for large orders?
In general, no. Each product is priced at our best and very competitive retail pricing for individual sales and wholesale pricing tiers based on volume discounts up to 100 tablecloths. Customers looking to purchase more than 100 tablecloths of one size may be eligible for additional discounts. Please call us to discuss your needs if so. Be sure to join our mailing list to be informed of special promotions, some only offered to existing customers that are on our mailing list. There is one more discount pricing we offer, see next paragraph.
Do we have a physical store customers can visit?
Yes we do. Yes, we are located at 7321 NW 35th Street, Miami, Florida 33122
Where can I see more of your products?
You can see more of our products in many places on the internet, we have listed a few of the resources here for you.
Be sure to join us on Facebook as we regularly release coupon codes and promotions via our facebook page click here to join us on Facebook.
Blog with us, we welcome comments on our regular blog posts you can view them by clicking here You can also follow us on Twitter by clicking here
Watch our You Tube channel, check out our videos and instructional help on our products on youtube here
For some great Table linen ideas please join us on Pintrest click here